Update: Airmail, Battery Issue, and Tracking

Dear Customers,

Regarding recent logistics challenges, we would like to provide you an update of the topics below:

Hong Kong Post Airmail Not Available

Due to Hong Kong Post’s policy changes, it will not accept any parcels that include batteries. For more information see this link here. In reaction to this, we will automatically pick the best airmail option based on your destination, such as Singapore Post and Swiss Post. However, due to more strict checks that are currently taking place also for these airmail options, this could possibly delay your order for a few days to one week.

For urgent orders, we would like to advice you to pick one of our express courier shipping options in our checkout.

Battery Issue

Because most logistics companies will currently not accept a second battery, Bings Electronics will not provide an additional battery at the moment. Our expectation is that policy will not be adjusted in the near or medium term. We are currently in the process of changing our product specifications on each product page accordingly for this.

Slow tracking

Some logistics companies currently are receiving more parcels than they can handle. Due to this capacity issue, please bear in mind that tracking information will be updated at a slower pace than you might be used to.

As always, Bings Electronics will closely monitor the current situation and post an update on our blog as soon as we can. We hope that this sudden situation has not brought you any inconveniences.

Best regards,

Bings Electronics